Privacy Policy
Effective Date: September 12, 2025
At GamoCraze ("we", "our", "us"), we respect player privacy and are committed to transparent data practices for both our website (gamocraze.com) and our upcoming horror-themed Ludo mobile game (the "Game"). This Privacy Policy explains what data we collect, why we collect it, how it is used, and the choices you have.
1. Data We Collect
- Account & Contact Data: Email address (newsletter sign-up, support requests).
- Gameplay Analytics: Non-personal gameplay events (session length, feature usage, progression milestones). Collected in aggregate to improve balance and stability.
- Device & Technical Data: Device model, OS version, language, country (derived), crash logs, performance metrics.
- Advertising Data (App Only): Ad impressions, anonymized identifiers (e.g. Advertising ID) when ads are served through compliant networks.
- Optional Feedback: Voluntary survey responses or emails you send us.
2. Data We Do NOT Intentionally Collect
- No precise GPS location.
- No biometric data.
- No direct identifiers beyond email (unless you provide more in support communication).
- No payment card data (handled by platform stores if in-app purchases are used).
3. How We Use Data
- Improve gameplay balance, stability, and feature roadmap.
- Send early access or launch announcements you explicitly requested.
- Detect, investigate, and prevent fraud or abuse.
- Measure the performance of marketing campaigns.
- Comply with legal obligations.
4. Legal Bases (EEA/UK)
- Consent: Newsletter emails & personalized advertising.
- Legitimate Interests: Core analytics, anti-abuse, feature improvement (balanced against your rights).
- Legal Obligation: Compliance with tax, regulatory, or lawful requests.
5. Advertising & App-Ads.txt
We will maintain an app-ads.txt file at https://gamocraze.com/app-ads.txt listing authorized advertising partners to combat spoofing. Only networks listed there (once populated) are permitted to sell our inventory.
6. Analytics & SDKs
Prior to global launch, we may integrate privacy-centric analytics or crash reporting SDKs (e.g., Firebase Crashlytics, Unity Analytics). Where required, we will display a consent prompt before enabling personalized tracking in applicable regions.
7. Data Retention
- Crash & performance logs: up to 12 months.
- Newsletter email data: retained until you unsubscribe or request deletion.
- Aggregated gameplay metrics: may be stored indefinitely (non-identifiable).
8. Your Rights
Depending on your region (EEA, UK, Brazil, California, etc.), you may have rights to:
- Access a copy of your personal data.
- Request correction or deletion.
- Opt out of marketing emails anytime (unsubscribe link).
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing.
To exercise rights, contact us at: privacy@gamocraze.com.
9. Children
Our Game and website are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal data from children. If you believe a child provided data, contact us to remove it.
10. Data Security
We use industry-standard safeguards (encryption in transit, access controls) appropriate to the size of our studio. No system is perfectly secure; we will notify users of material breaches as required by law.
11. International Transfers
We may process data in countries outside your residence. Where legally required, we implement safeguards such as Standard Contractual Clauses.
12. Third-Party Links
Our site may link to external platforms (e.g., social channels). Their privacy practices are governed by their own policies.
13. Updates to This Policy
We may update this Policy as the Game evolves or legal requirements change. The "Effective Date" will be updated accordingly. Material changes may be announced via the website or email (if subscribed).
14. Contact
Questions or requests: privacy@gamocraze.com
This Policy is provided for transparency and does not constitute legal advice. Consider consulting a qualified attorney for compliance review prior to global release.